Return and Refund Policy

Our goal is to make sure that our customers feel completely comfortable whenever they make a purchase on our website. Therefore, if for any reason you are not fully satisfied with your purchase, or if your package was lost by the shipping company, we invite you to contact us and request a refund.

The following terms apply to all products that you have purchased from us.

Right to Cancel an Order

All orders placed on our website can be canceled at any stage and for any reason. The customer will then receive a full refund within 1-15 business days, depending on the bank they use.

In addition, all our customers are fully entitled to return their orders within 30 days without having to explain their decision. The 30-day deadline is counted from the day on which the goods were received by the customer or by a third party acting on behalf of the customer.

If you wish to exercise your right to cancel your order, you should inform us by email: priority@csmedcenter.com